Dick's Sporting Goods

Doesn't Recommend

Sam Gahan

Joined 3 years ago

Buyer Beware. I bought two Lance Armstrong workout shirts, each costing $25, as a gift. Unfortunately, they were the wrong size. Five days later when I went to exchange the items for the correct size, I was told that because I did not have the original receipt there would be an additional charge. Megan, my cashier said the additional charge was calculated by going back in the store records to find the lowest ever sale price of the items. I had to pay an additional $13.01 for the exchange. There is no mention of this policy on their website. Nor is there any link on their website to contact them other than their toll free number 877 846-9997. I dialed this number and spoke with Sam. I asked to lodge my complaint and he said only a supervisor could give me the number to their headquarters for complaints but all the supervisors leave at 10pm. Please call back tomorrow.

Recommends

Katie Heffernan

Joined 10 years ago

All your athletic bases are covered at this national sporting emporium.. In Short
Whether indoor, outdoor, on land or in water, sports of all sorts are covered at this nationwide retailer. Basketball players can score the latest Nike and Adidas sneakers, football fans pick up casual jerseys and high-performance apparel, mountain bikers receive tune-ups, and fitness fiends browse exercise machines--not to mention the gear for golf, tennis, soccer and lacrosse. Some stores feature specialties like camping sections and indoor tracks for trying out running shoes.