Sapporo Japanese Grill And Sushi

This is the way you should "roll". I love this place. I eat there all the time. The best thing there is the Cherry blossom roll, so-ho-ho TASTY. The servers are nice as well as the sushi chefs. There are not enough words for how much I love to go here.

Even if you don't like sushi, their non-sushi items are really good too. They have excellent fried rice (in my opinion, they are better than most chinese restaurants). If you want to go there with family, it is a good place to go.…

shushi lover's paradise. I have loved Sushi for along time, but have never experienced the quality and flavor like Sapporo in Louisville, KY. It is in the highlands and is easy to get to on Bardstown Rd. The quality of the fish is outstanding. Every piece is thick and fresh. You never feel like you are eating the leftover scraps. I recommend the Cucumber salad, Unagi, and the spicy crawfish sushi on the big menu is amazing. Also the Chili thai roll...please don't ever take that off the menu!…

Horrible customer service!!! but great food.. Decided to go to Sapporo due to it's reputation for great sushi for my sister's bachelorette party. Made reservations ahead of time. Upon arrival, experienced a luke warm greeting at the reception area, however the place did look cool and the music was fun. Our waitress didn't introduce herself but did get us drinks right away. We proceeded to watch the neighboring group of people eat, drink and leave within a hour. Our waitress would walk by and give a smirky smile and would say nothing. 1 hr. and 30 min. after we arrived, 2 in our group that just ordered sushi were eating, the others ordered grill food and were waiting. I went to the front to let the manager know that we had been there over and hour and still had not eaten. She then came to our table and said that a group of 15 required 2 hibachi chefs and that we would be served shortly.At the 2 hr. mark, we still had not eaten. After notifying the manager about the delay, staff would walk by and scowl or give us blank stares making us feel very uncomfortable. We were all really irritated,hungry and eager to get on with the night. We finally ate 2 hrs. and 10 min. after arriving. The food was really good especially the sushi. Would recommend carry-out if offered since the service sucked. Don't get a Mojito, they are terrible! We all felt dejected upon leaving due to the poor and unfriendly service. We had 7 in our group, so maybe smaller groups are better. The place was busy but not crazy. Won't ever return which is a shame because I really like sushi. Oh and if you voice any concerns or complaints to the manager or staff, be prepared for retaliatory behavior from the staff. Sapporo, you need and attitude adjustment and multiple inservices on good customer service. A friendly smile and introducing yourself goes a long way.…