The Old Spaghetti Factory

Great Food Lousy Service!. If you don't mind waiting over an hour for your food then you will like this place...Our group of five made reservations and we did get a table at the desired time, but the service was horrible!The waiter didn't 't even come to take our drink order for fifteen minutes. Then another 10 minutes for the bread with no butter because the waiter accidentally dropped it on the floor and we didn't get any butter until after the bread was gone! I asked to speak with the manager and the hostess was very rude. Manager finally got around to coming to our table and after I politely explained everything, HE got rude as well! I would be very hesitant to go back again.…

RUDE! RUDE! RUDE!. First...the parking sucks! Had a carry out order and walked into the place and was greeted by 2 very rude people. I had to ask for my order and then I didn't even get a "thank you." The food has went down hill too. I won't be back!! I will go to Cincinnati if I want Spaghetti Factory!! The restaurant in Louisville needs to give their employees some classes on being friendly......CLOWNS!!!!!…

Great Everything. My boyfriend was hesitant about this place because he doesn't especially like spaghetti, and when we arrived, the wait was 30-45 minutes. We were about to walk out when the hostess said that if we went upstairs and found a table we could seat immediately. Well, we found a table right off. First suggestion, if you don't want to wait, go upstairs. The atmosphere is just as nice and you get to eat right away.

Our waiter, Cory, was fabulous. Very friendly and courteous. The food was AWESOME!! I had the Jumbo Crab Ravioli with Alfredo Sauce. The pasta was fresh and the filling was fabulous. The Alfredo was creamy and cheesy and perfect. The price was right and my boyfriend really liked the spaghetti and his spinach ravioli. I would suggest this restaurant to anyone.…

Food is terrible. Great location and cute lamps, but the bottom line is the food is terrible. I've been several times and tried different menu items each time and have not been impressed once with the food. I would never go to OSF by choice.…