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Mr Louis Bridal Shoes315 Wallace Ave, St Matthews, KY | Directions 40207
38.252162 -85.657363 View WebsiteView More
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Atrocious Service. They really messed up my shoes & instead of giving me a refund, the store owner threatened me. She laughed & jeered at me and didn't care two days before the wedding that the shoes weren't right. Do not waste your time with them.
The Best Bridal Store In Kentucky.. I needed some shoes for my wedding with my spuouse, David Connelly, and there were many choices that I could choose from. I was satisfied through the entire trip I was there, and the clerk made me feel comftorable, including when I was in the shoes. While I was at my wedding, everybody noticed my shoes, and they complimented them, and thought they were beautiful. When they asked where I got them, I told them Mr. Louis Bridal Shoes,and they said that all of their friends were talking about this store, and they thought it was a fantastic store. I highly recomend this store for their effort, shoes, service, and comfort.
Excellent customer service and a HUGE selection! Have hundreds of pairs and even dyes them.. Hi, I totally disagree with the other reviewer. I found the sales person to be very knowledgable about the latest fashions in wedding shoes, and wasn't afraid to tell me that another shoe would look better with my dress. I had a pair of shoes dyed and CUSTOM decorated to match my dress and they were beautiful and the perfect color. I did see that they had sample shoes that had been on display, and she explained that they had been handled so I ordered a different pair. No problem! Shipping was quick and she even took care of calling and ordering the bridesmaids shoes. I didn't have to deal with them at all, except to pick out the pair that I wanted them to have. Mr Louis shoes even collected all the money so I didn't have to. The selection was huge and if you can't find it there, then they don't make it! I give them an A+++++
Worst shoe service ever.... I would NOT recommend this store. The service is terrible and they were supposed to order me brand new shoes to be dyed. The store clerk told me they could give me the sample shoes. I told her that I wanted brand new shoes unless I could have a discount on the sample pair! She informed me that she couldn't do that. The sample shoes had loose threads on them and the strap was loose. She called me three weeks later confirming that my NEW shoes were in. I was so excited!!! Come to find out, the shoes I received were exactly like the sample shoes. Frayed on the straps and the buckle was loose. I called immediately and she still claimed that they were brand new shoes and had never been worn and that any new shoe in the store would look frayed and have loose threads. Supposedly it happens when they dye them! OK... I do not recommend this store! Surely karma will come back to bite them!
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