Kwik Service Electronics Inc

12/23/09

No Way!!!

by LouisvilleCitizen at Citysearch

I took my 42" Plasma in for an estimate. I was told that my problem was the Main Digital Board, not that it might be, but that it was. Kwik priced the board to me at $264.95 and $200.00 Labor to replace it. These numbers sounded high to me so I didn't let them repair it. I bought the Digi Board for $188.03 from another Hitachi Dealer and easily replaced the Digi Board my self. Well there diagnosis was wrong. TV still did exact same thing. Not only did Kwik inflate the price of the Board, but was going to charge me $200 to do a quick easy board swap. On top of trying to over charge me, they would have told me that I need to spend more money with them before they would fix my TV. I don't believe any troubleshooting is going on there, seems like parts swapping to me at there customers expense.

NO WAY WILL I EVER GO BACK!!!!!!!!!!

• Pros: You can waste alot of money.
• Cons: You will waste alot of money.

10/29/09

Great price, quick service, great job!

by octorok at Citysearch

MY RCA 46 inch tv broke, and I took it in and they took care of it. And what's awesome is the 40 dollars you pay for them to look at it, goes towards the cost of the repairs... so it wasn't that costly at all. Very great price, great service, always calling me and keeping in touch with what was wrong with my TV. Also they fixed it very quickly. Just a few days. Took it there on a friday, called on monday and told me it would be ready the next day. AWESOME! I would definitely go there again, and recommend all my friends.

• Pros: Good price, great service.
• Cons: Far out in bardstown...

04/24/09

I didn't even have to move my TV!

by JakeMunroe at Citysearch

Called Kwik on Tuesday, they sent a tech (Jim) to my home on Wednesday. Jim diagnosed the problem, but did not have the part with him. He gave me an estimate, confirmed that the part was at their shop, and came out the next day to fix it. Great service!

• Pros: Knowledgeable, friendly people
• Cons: none thus far!