Kwik Service Electronics Inc

Vizio TV with extended Walmart Warranty. I have an extended warranty from walmart on a 42 vizio. I was called by kwick service ele. to repair my tv thru walmarts warranty. I first heard from the and they wanted s/n and model number. They also asked what problem I was having and said that my problem would require them to replace the mainboard. They were suppose to order the part. 3 days later I get a call that they cannot order my part without taking my tv to their shop. I am totally discusted. When I still had the vizio warranty their repair guy brought the mainboard with him and installed in my home in less that 20 mins. There is no reason they should have to take it to their shop if the contractor for vizio can order the part so can they. I am glad after reading these reviews of how long it takes to get your tv back after letting them take it, that I did not allow them to take my tv. They were of no help at all ! Useless ! If you need to see what a part number is then come to my location and take it apart and get the part number , order it and come back when you have it. I can still use my tv. My problem is the sound quits working intermittantly and I can turn it off and back on and then it will work. I do not want to do without any tv at all.…

They should be ashamed of themselves!!!!. Absolute worst customer service I have EVER experienced!!!! Was quoted $300 to fix my TV and should take a week or less, I had to call 2 weeks later to find out what was going on. I was told they ordered the wrong part the first time and then the second time the part didn't work and he was going to order another and would be done in a couple days. Finally was called another WEEK later that it was ready. I went to pick it up and asked to speak with a manager. He explained what happened with the part said sorry for not calling, that they should have and didn't know why it wasn't done. I asked for at least a discount for such terrible service, he refused and tried to take my TV back and said he would just keep it and SELL IT!!!!! He told me he had too much money put into it and only charged me $100 for labor, and that I was one of the few to complain about anything and I agreed to the price in the first place. I was humiliated by 2 extremely rude men and when I got home the side of the TV was scratched!!!! Will never go back and would NEVER recommend anyone.…

Beyond Expectations. Kwik Service repaired my Panasonic Plasma is less than 1 hour. The technician knew how to do all the repairs from memory and got the TV working like new. They were easy to deal with, professional and courteous. Highly recommended for TV repair.…