Lyndon >Auto Dealers > Oxmoor Toyota
8003 Shelbyville Road, Louisville, KY | Directions 4022238.250240 -85.606010
i would like to let everyone know about my recent experience with oxmoortoyota!!!!! NEVER ENTER THEIR DOORS.
to make a long & horrible experience shot as possible- i leased a 2012 scion there on april9,20113. corolyn gilbert, my salesperson with whom i had previous experience with, i trusted her. she insisted i take the car home the day i leased it. after i got home i didnt like anything about the deal. I called carolyn to tell her this,she was not in,left message to call, no call, finally got in touch with her the 3rd day she said my old car had been sold-UNBELIEVABLE. she said they would rewrite the contract for shorter time & less interest. i was foolish enough to sign it.
time went by & i didn't hear a.ything from TFF so started calling them, they were telling me i didn't have a account with them
This is the best experience I have had when my car needed repairs. It is stressful when the check engine light goes on. Eric was very polite and kind; he carefully explained what was needed and made special accommodations to help me. He helped me resolve a difficult and frustrating issue with my warranty; it was so helpful to have him work through this process. I will speak highly of him and Oxmoor Toyota because of how he helped me. Also, their shuttle service was very helpful for me and helped me make it to a meeting while they worked on my car!
The first time I had to take the Cruizer in for maintenance and new parts. The quick service and friendliness of staff is best I have seen to date. The added perk of free manicure was an excellent bonus.
great place to buy a car – a nice place (beautiful area), friendly people...not like buying a car anywhere else - a terrific and easy experience, i would highly recommend to anyone
Nice Experience - Thanks – Thanks Rudy Slaughter, great guy to work with at Oxmoor Toyota Scion!
Completely Satisfed – Bought a vehicle and when they said are you completely satisfied for the first time I remember buying a car I said yes. I heard varying stories in the past so was "on my guard" but everything was explained the whole way, no pressure, and all questions answered without any haggle or tension.
Thank You Oxmoor Toyota – Oxmoor Toyota has gone through a huge transition. A year ago I would have never considered doing business with them. They have all new management and I gave them a try. They truly are all about making customers happy and doing business the right way. I am truly impressed with the new way they do business and hope others will see the change. They do a lot of great things for the community.
Great Sales & Customer Service Experience – Had the best vehicle buying experience ever!!
Stay Far Away from Oxmoor Toyota – Oxmoor Toyota is now trying to act like they care. Well, Oxmoor, It's Too Late!! Maybe if you had actually cared intially, I might not have had to take futher action.
You can try and erase my comments, but I will continue to post: the public has a right to know that some of your sales people should not still be employed with your dealership. There is no reason for a customer to be yelled at when they have questions.
They are having friends and family post positive comments to offset cutomers true complaints. This is deceitful!
** Stay away from Oxmoor Toyota **
Don't Buy from Oxmoor Toyota! – Stay Away from Oxmoor Toyota!!
This dealership uses more manipultaion and intimidation than is needed. If they had just been honest with me, I would have bought a car from them.
Check the Better Business B. report for this dealership....very poor!
Take your business somewhere you will be treated with respect and dealt with as a human being.
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