Ruth's Chris Steak House

08/03/08

Not happy AT ALL!!! EXTREMELY OVER PRICED!!

by BilSarGo at Citysearch

I took my wife here for her birthday. Based on some of the other reviews figured it was going to be great! ... Bad choice! I called and made our reservation and was told there was a dress code, I'm thinking "Great, classy, fine dining" Boy was I wrong!! First, WITH A RESERVATION!!! We waited almost an hour!!!! Then we get to our table and no more that sit down and 4 people who looked like they were on their way to a street fight or maybe a rap concert (2 guys wearing baggy pants, butts hanging out, T-shirts and tennis shoes. The 2 ?ladies? dressed like street walkers!! shirts with their chests hanging out the top and of course, ALL are wearing sunglasses at 8 p.m. INSIDE A BUILDING!!!) are seated right next to us... A few F bombs, GD's, and a continuous string of Mother F,er this and that... We asked to be moved, and we got to sit at a table that wasn't cleaned yet... OK, fine lets just make the best of it right? We order and after the reviews, how could you go wrong with the filet and a T-bone? My wife ordered the filet medium, she received a HUGE ball of meat the size of a softball! It was literally charred on the outside and ice cold and bloody in the middle. I ordered a T-bone also medium. I received a T-bone with the entire filet side trimmed off and it was 2 ? inches thick, also burnt and cold and bloody in the middle! We sent them back and what we got (about 45 minutes later!!) was 2 completely burnt, leathery, dry pieces of trash!! And a check for $150!! They took off the sides (which were over cooked as well!!)

• Pros: The seared ahi tuna, our VERY apologetic server, and the view!
• Cons: The food, price, and the so called "dress code"

08/07/08

Living on a reputation that died years ago.

by SciFi123 at Citysearch

After reading positive reviews, to say that we were disappointed is an understatement. To start with;

Even though I RSVP'd 2 days in advance, and arrived early, we waited nearly 45 minutes AFTER our reservation time, to be seated. This was, by far, the WORST experience we have ever had. We were seated next to a group of adults/teens who were dressed very inappropriately, not at all what you would expect to see in a ?fine dining restaurant?. This group was extraordinarily rude, offensive, and disrespectful. Shouting at each other and cursing. We asked to be moved and were told that there were no tables available. The appetizer we ordered was great and the salad was good, but when our dinner arrived? All of the side dishes were extremely over cooked. The filets were both supposed to be medium, but came out charred and ice cold and bloody inside. Probably due to the fact that they were 5? thick!! My wife had to send her filet back *TWICE* because it was still cold and bloody inside. When it got back to the table for the 3rd time (50 minutes later) it was BURNT, tough and inedible. I would rather have a little thinner cut of meat that can be cooked right the first time! We showed it to our waiter, and his comment was "I did not cook it? For $ 170.00 WE WILL NEVER GO AGAIN, VERY DISAPPOINTING NIGHT. These people are living on a reputation of good food and good service that died many years ago.

• Pros: App. and salad
• Cons: FOOD, PEOPLE, and PRICE

11/10/06

Pricey, but worth it

by saundra63 at Citysearch

I went here for my 40th birthday with a group of 10 people. The ambience is incredible and the food is to die for. Portions are large and prepared to perfection. Cost is high, but well worth it.

• Pros: Ambience
• Cons: pricey

02/14/05

Avoid the Louisville Ruth's Chris!

by scottb47725 at Citysearch

I have eaten at several Ruth's Chris restaurants, and this is is BY FAR the worst! The quality of my filet was horrible. I have NEVER had a bad steak at Ruth's Chris until I dined at the Louisville location. I sent my filet back two times, and it was still overcooked the third time. I guess a smaller market Ruth's Chris believes they can sacrifice quality? Nevertheless, the view from the 16th floor was about the only positive point I can make out of this evening. Go for drinks, avoid the food!

• Pros: view
• Cons: food